I have a remote kernel (university cluster) that I can use to evaluate my Mathematica files. However, I put the wrong login details a few times, and now once I open the Mathematica, it somehow has stored it in its cache memory that doesn't seem to be removable. So, I can not access and even the concerned guy has no idea bout it.

I tried a few things:

  1. Remove all the files of Mathematica.
  2. Re-install Mathematica.
  3. Removed and Added back the KernelID.

But nothing seems to have worked. I believe it is some kind of a bug?
I have a MacOS with M1 chip processor and Mathematica 13.3

  • 2
    $\begingroup$ Talk to Wolfram Support: they are best qualified to solve this kind of problems. $\endgroup$
    – MarcoB
    Aug 9 at 14:08
  • $\begingroup$ @MarcoB, Thanks a lot for the idea! I have done that $\endgroup$
    – Shamina
    Aug 9 at 14:30
  • $\begingroup$ Have you tried clearing your computer's cache? At least on Windows, it will remove all cookies (and perhaps ome other things), $\endgroup$
    – bbgodfrey
    Aug 9 at 15:54
  • $\begingroup$ @bbgodfrey I tried clearing the Mathematica cache from MacOS folder called Mathematica. However, I guess it is also stored in the folder of MacOS somewhere... $\endgroup$
    – Shamina
    Aug 10 at 15:43
  • $\begingroup$ The internet browser on your computer probably also has a cache. If Mathematica is exchanging information with that browser, then you may need to clear its cache too. $\endgroup$
    – bbgodfrey
    Aug 11 at 1:49