I believe I had chosen an installation of Mathematica 13.1 with the Documentation. However, when I click on a command, it takes me to web page. That did not happen with previous version of Mathematica.

I read this answer to a similar question and launched M-WIN-Documentation.en-us-13.1.0-7806817.msi, but that process just exits without a trace just after "Gathering required information ...".

What can I do to get the Documentation locally, so that clicking on a command would open the corresponding help notebook on my computer?

Added in response to closing the question: I have contacted Wolfram support and received a response from them, which was utterly useless. What was really useful is the answer by Nasser on this page, which may be useful for other users as well. Therefore, I ask that the question be re-opened.

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    $\begingroup$ You should contact customer support if the installer is failing $\endgroup$
    – Jason B.
    Commented Jul 19, 2022 at 20:23
  • $\begingroup$ @JasonB. : Thank you for your comment. $\endgroup$ Commented Jul 19, 2022 at 20:31
  • $\begingroup$ You might want to make sure that Mathematica itself is not running when launching the documentation installer. I did the same thing and did not have an problem installing the documentation locally after installing mma. windows 10. $\endgroup$
    – Nasser
    Commented Jul 20, 2022 at 4:44
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    $\begingroup$ @Nasser : Thank you very much. This solved the problem! Would you like to post your comment as a formal answer, so that I could accept it? $\endgroup$ Commented Jul 20, 2022 at 5:07

1 Answer 1


Before installing the documentation, make sure to close Mathematica itself if it is running.

This is what I did and had no problem installing the documentation after that.

Windows 10, V 13.1


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