How to solve that logarithmic equation? [closed]

I mean an equation $$\log _{2 \sqrt{\sqrt{3}+2}}\left(x^2-2 x-2\right)=\log _{\sqrt{3}+2}\left(x^2-2 x-3\right).$$

The result of

ClearAll["Global`*"]; Reduce[Log[2*Sqrt[2 + Sqrt], x^2 - 2 x - 2] ==
Log[2 + Sqrt, x^2 - 2 x - 3], x, Reals]

x == Root[{(Log + Log[2 + Sqrt]/2)*Log[-3 - 2*#1 + #1^2] - Log[2 + Sqrt]*Log[-2 - 2*#1 + #1^2] & , -3.234170902346232549156572876357812204797}] || x == Root[{(Log + Log[2 + Sqrt]/2)*Log[-3 - 2*#1 + #1^2] - Log[2 + Sqrt]*Log[-2 - 2*#1 + #1^2] & , 5.2341709023462325491515728763578122314}]

is numeric whereas the roots can be expressed symbolically.

FullSimplify[Log[2*Sqrt[2 + Sqrt], x^2 - 2 x - 2] ==
Log[2 + Sqrt, x^2 - 2 x - 3] /. x -> 1 + Sqrt[11 + 4*Sqrt]]

True

and

FullSimplify[Log[2*Sqrt[2 + Sqrt], x^2 - 2 x - 2] ==
Log[2 + Sqrt, x^2 - 2 x - 3] /. x -> 1 - Sqrt[11 + 4*Sqrt]]

True

Is there a way to find symbolic solutions?

• Please do not use the bugs tags for your own questions. See the tag description. Wait until someone confirms the bug and adds the tag. Oct 19 '21 at 16:23
• It's very hard to visually follow the inputs you are showing. Can you assign parts of the expressions to variables, and rewrite everything in terms of those, to make it clear what you are showing? Don't keep writing out the full equation many times without good reason. We can't see if it's really the same equation or not. Oct 19 '21 at 16:24
• @Szabolcs: Sorry, don't understand. Could you present an example of such change? TIA. Oct 19 '21 at 16:29
• @user64494 your first and second equations aren't even the same. The first one starts with 2*Log[2..., the second one with Log[2*... . Put that leading 2 back, and all the True's become False which is consistent with the first reduce. No bug here. Oct 19 '21 at 16:36
• @flinty's comment illustrates perfectly what I meant in both comments. If you had written, "With eq = ..., Reduce[eq, x] gives no solutions but eq /. x -> r returns True", it would have been much easier to follow what you were doing, and you would not have made a mistake. Oct 19 '21 at 16:45