# WeatherData doesn't return meaningful result

As of 06 Sep 2017, WeatherData seems to be broken: it cannot return any meaningful weather information.

For instance, WeatherData["Chicago", "Temperature"] will return Missing[NotAvailable]. Such problem also occurs on the WolframCloud.

What is the reason for such issue? Could it be due to insufficient WolframCredit? Or any other explanation?

• Related Community post. – J. M. will be back soon Sep 6 '17 at 12:36
• It is not a Cloud Credits issue, as I am experiencing it too and have plenty. I think this should be reported to technical support. – user6014 Sep 6 '17 at 13:03
• Thank you all for the clarification. I've reported this to Wolfram and am waiting for their reply. – sunt05 Sep 6 '17 at 13:06
• Actually it was already broken yesterday (2017-09-05). I have also reported this to Wolfram. If due to our reports or not, it seems to now have been repaired, at least it works again for me... – Albert Retey Sep 6 '17 at 14:29
• looks like currently it doesn't work again. I have meanwhile got the confirmation from support that the problem is known and worked on... – Albert Retey Sep 7 '17 at 8:45

The answer to your question is difficult, as only WRI can tell you what exactly is wrong when these functions don't work. If you are using a desktop Mathematica version I don't think that Wolfram Credits are even needed to run WeatherData or any of the data functions, so I would exclude that as the reason for the problems you have been seeing. Unfortunately as the functionality depends on interaction between your local installation and some services provided by WRI there are plenty possible reasons for such problems.