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I am a registered Mathematica user (through my institution). Still Mathematica will ask me to sign up for free trial or to buy Mathematica when I try to upload a document on the cloud so that to use Mathematica Online. Does anyone know how exactly this new feature work?

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closed as off-topic by Szabolcs, m_goldberg, MarcoB, Mr.Wizard Aug 16 '16 at 7:05

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "The question is out of scope for this site. The answer to this question requires either advice from Wolfram support or the services of a professional consultant." – Szabolcs, m_goldberg, MarcoB, Mr.Wizard
If this question can be reworded to fit the rules in the help center, please edit the question.

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    $\begingroup$ This is really a question about what your particular license includes and how to access it. Such questions are off topic here and should be directed to Wolfram Support instead. Not all Mathematica licenses include access to Mathematica Online. $\endgroup$ – Szabolcs Aug 15 '16 at 20:24