# Failing to Load Cloud-Related Functions

I am running Mathematica 10.2 (Student Edition), and am encountering an issue with Cloud-related functions. Specifically, when I evaluate anything like CloudConnect or $CloudConnected, the output is whatever I input. I applied a Trace to it (which I saw someone do somewhere else when I was trying to troubleshoot something else), and this is the output: In[1]: CloudConnect[] // Trace // Column Out[1]:Get::noopen: Cannot open CloudObjectLoader >> {CloudConnect,PackageActivateLoad[CloudConnect,{CloudObjectUtilitiesRemoveAuthenticationInformation,CloudObjectUtilitiesAuthenticationInformation,CloudObjectUtilitiesAddAuthenticationInformation,CloudObjectInternalRegisteredUserNameStatus,CloudObjectInternalWolframUUIDStatus,CloudObjectInternalWolframIDStatus,CloudObjectInternalCloudConnectStatus,CloudObjectInternalGetAuthentication,CloudObjectInternalSetAuthentication,URLDispatcher,SetUsers,SetCloudDirectory,ScheduledTaskInformationData,ScheduledTaskInformation,ScheduledTasks,ScheduledTask,RestartInterval,ResponseForm,RemoveUsers,SharingList,CloudShare,CloudPublish,ClearPermissions,SetPermissions,PermissionsGroups,PermissionsGroup,Permissions,NotificationFunction,ReturnReceiptFunction,MailResponseFunction,MailReceiverFunction,LocalizeDefinitions,IncludeGeneratorTasks,IconRules,HTTPRedirect,HTTPErrorResponse,HTTPResponse,HTTPRequestData,GenerateHTTPResponse,GeneratorOutputType,GeneratorHistoryLength,GeneratorDescription,GeneratedDocumentBinding,ExportForm,ExternalBundle,EvaluationData,EpilogFunction,DocumentGenerators,DocumentGeneratorInformationData,DocumentGeneratorInformation,DocumentGenerator,DeliveryFunction,CachePersistence,Delayed,CreateUUID,CreatePermissionsGroup,ContinuousTask,CloudSymbol,CloudSubmit,CloudSave,CloudPut,CloudObjectInformationData,CloudObjectInformation,CloudObjects,CloudObject,CloudLoggingData,CloudImport,CloudGet,CloudFunction,CloudExport,CloudEvaluate,CloudDisconnect,CloudDirectory,CloudDeploy,CloudConnect,CloudAccountData,CloudBase,AutoRemove,AutoRefreshed,AddUsers,AbortScheduledTask,$RegisteredUserName,$PermissionsGroupBase,$Permissions,$HTTPRequest,$EvaluationEnvironmentParameters,$CloudSymbolBase,$CloudRootDirectory,$CloudCreditsAvailable,$CloudConnected},CloudObjectLoader,{PackageHiddenImport->False,Path->Automatic}],CloudConnect}
CloudConnect[]


The Get::noopen error only shows up the first time I run any cloud type function. Afterwards, the only output is just identical to my input without the error message; if I have the Trace stuff after, then the output is completely empty. However, if I quit and restart the kernel, I am able to get this error on my first try again. Can anyone help me figure out what's wrong? I suspect some path somewhere is wrong, since I was able to find a file labelled CloudObjectLoader within the program files.

• Have you created a Wolfram Development Platform account? – Christopher Haydock Jul 17 '16 at 3:47
• I just checked via the link you provided; I have an account, but it's the Free one. Is that the problem (are free accounts not allowed to connect from Mathematica to the cloud)? – James Jul 17 '16 at 4:23
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